Retell VS Goodcall
Comparing Retell and Goodcall for your business? Understand which AI voice platform better suits your specific needs.
Here's our comprehensive guide to help you choose the right AI voice agent solution for your business's needs. Get into the details to compare pricing, features, and performance.
Retell
Retell specializes in high-quality voice synthesis with natural-sounding AI voices. Their platform focuses on realistic voice generation for various applications with relatively simple implementation.
Goodcall
Goodcall is designed specifically for customer service applications, with features optimized for managing customer interactions and integrating with CRM and support systems.
[
FEATURES
]
Key Feature Comparison
Retell Strengths
Goodcall Strengths
[
Voice Quality
]
Retell
4.7
Industry-leading voice synthesis quality
Goodcall
4.0
Good voice quality focused on natural co...
[
Business Integration
]
Retell
3.8
Decent business tools with some limitati...
Goodcall
4.5
Excellent business system integration ca...
[
Conversation Design
]
Retell
4.3
Well-designed conversation flows with go...
Goodcall
4.2
Strong focus on customer service convers...
[
Analytics & Reporting
]
Retell
3.5
Basic analytics with limited business in...
Goodcall
4.6
Comprehensive analytics with actionable ...
[
Pricing Value
]
Retell
4.0
Good value for small to medium businesse...
Goodcall
3.7
Higher price point but with more busines...
[
PRICING
]
The Pricing Comparison
[
Voice AI
]
Retell
$0.07/min
Goodcall
$0.08/min
[
Phone Number
]
Retell
$2.00/month
Goodcall
$3.00/month
[
Speech to Text
]
Retell
Included
Goodcall
Included
[
Adds-on
]
Retell
Verified Phone Number
Goodcall
Business Analytics Suite
Comparing pricing models between Retell and Goodcall reveals significant differences in cost structure and value. While Retell offers straightforward pricing, Goodcall has a different approach that may impact your budget depending on usage patterns.
Retell also includes Speech-to-Text at no extra charge, unlike Goodcall's additional fees. Plus, Retell provides Verified Phone Numbers to enhance call deliverability and reduce spam risks.
[
ENTERPRISE-GRADE
]
Scalability & Reliability
Retell ensures top-tier security with HIPAA, SOC 2 Type 1 & 2, and GDPR compliance across all plans, while Goodcall offers HIPAA and SOC 2 Type 2 compliance. With no rate limits and a proven 99.99% uptime, Retell provides businesses with a more robust, scalable, and dependable solution compared to Goodcall's 99.95% uptime and plan-based rate limits.
[
Compliance
]
Retell
HIPAA, SOC2 Type 1&2, GDPR
Goodcall
HIPAA, SOC2 Type 2
[
Rate limit
]
Retell
Not Limit
Goodcall
Custom limits by plan
[
Uptime to date
]
Retell
99.99%
Goodcall
99.95%
[
Security
]
Retell
Top-tier security protocols
Goodcall
Business-grade security
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